PROCESS MAPPING · DEPARTMENT

Procurement process mapping: see why buying takes so long.

Map how purchase requests, supplier quotes, orders, receiving and supplier onboarding really work. See the approvals that slow buying down and the tasks AI can help with.

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Work we usually map in procurement and purchasing

  • Take purchase requests from teams
  • Get and compare supplier quotes
  • Route approvals
  • Place and track orders
  • Onboard new suppliers
  • Fix mismatches between orders, receipts and invoices

Where work usually waits

  • A request waits for an approval that sits in someone's inbox.
  • New suppliers wait for tax and bank details.
  • Receipts are not recorded, so finance cannot pay.

Tasks AI can help with

  • Compare supplier quotes side by side
  • Chase missing supplier documents
  • Check orders against receipts and invoices
  • Draft order status updates for requesters

These are examples. Your own list comes from your team's answers. A person stays in charge of each task and makes the judgment calls.

Questions we ask your team

  • How do purchase requests reach you?
  • Who approves, and what limits apply?
  • What do you need before a new supplier can be paid?
  • Where do orders, receipts and invoices not match?

How the one-week map works

  1. Days 1 to 3: your team talks. Each person answers a few questions about their own work, on their phone or by typing. It takes about 20 minutes.
  2. Days 4 to 5: we map the work. Every task, who does it, how many hours it takes and where work waits. The people who do the work check it.
  3. Days 6 to 7: you pick what AI does. A ranked list of tasks AI can help with and the hours each one takes today. You choose. A person stays in charge of each one.

What you get on day 7

  • One map of who does what in the department.
  • A written card for each task: what starts it, the steps, who gets the result, how often it happens and how long it takes.
  • The hand-offs where work waits.
  • The tasks only one person knows.
  • A ranked list of tasks AI can help with, each with a named owner.

Every number comes from your team's own answers. You keep the readout and the files.

Questions and answers

What is procurement process mapping?

It is a map of the purchase-to-pay work: requests, quotes, approvals, orders, receipts, supplier onboarding and invoice matching, with owners, steps and time.

Which procurement tasks can AI help with?

Quote comparison, document chasing, three-way match checks and status updates. A person approves spend.

Does it include finance?

Yes. The map shows the hand-offs between purchasing, receiving and accounts payable.