PROCESS MAPPING · DEPARTMENT

Marketing process mapping: see where campaigns slow down.

Map how your marketing team plans campaigns, makes content, hands leads to sales and reports results. See the hours by task, the reviews that slow work down and what AI can draft.

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Work we usually map in marketing

  • Plan campaigns and calendars
  • Write and design content
  • Get reviews and approvals
  • Run email and ad campaigns
  • Hand new leads to sales
  • Report results each week and month

Where work usually waits

  • Content waits in review with no clear owner for the final yes.
  • Leads wait because sales and marketing use different rules.
  • Reports are built by hand from four tools.

Tasks AI can help with

  • Draft first versions of posts, emails and briefs
  • Turn one piece of content into several formats
  • Build the weekly results report
  • Summarize lead details before hand-off to sales

These are examples. Your own list comes from your team's answers. A person stays in charge of each task and makes the judgment calls.

Questions we ask your team

  • What happens between an idea and a published piece?
  • Who reviews your work, and how long does it take?
  • How do leads reach sales?
  • Which reports do you build by hand?

How the one-week map works

  1. Days 1 to 3: your team talks. Each person answers a few questions about their own work, on their phone or by typing. It takes about 20 minutes.
  2. Days 4 to 5: we map the work. Every task, who does it, how many hours it takes and where work waits. The people who do the work check it.
  3. Days 6 to 7: you pick what AI does. A ranked list of tasks AI can help with and the hours each one takes today. You choose. A person stays in charge of each one.

What you get on day 7

  • One map of who does what in the department.
  • A written card for each task: what starts it, the steps, who gets the result, how often it happens and how long it takes.
  • The hand-offs where work waits.
  • The tasks only one person knows.
  • A ranked list of tasks AI can help with, each with a named owner.

Every number comes from your team's own answers. You keep the readout and the files.

Questions and answers

What is marketing process mapping?

It is a written map of the recurring marketing work: planning, content, reviews, campaigns, lead hand-off and reporting, with owners, steps and time.

Which marketing tasks can AI help with?

First drafts, repurposing content, weekly reports and lead summaries. A person edits and approves before anything is published.

Does it cover the hand-off to sales?

Yes. The map shows how leads move from marketing to sales and where they wait.